57bd Privacy Policy

1 What Information We Collect

The following types of information are collected when you register an account and use services on 57bd:

1.1 Information You Provide Directly

• Name, date of birth, and nationality
• Email address
• Mobile number (for verification purposes)
• bKash, Nagad, or Rocket mobile banking account number (for transactions)
• Identity verification documents (national ID card or passport — where applicable)

1.2 Automatically Collected Information

• IP address and geographic location (approximate)
• Browser type, operating system, and device information
• Time spent on the site, pages visited, and click data
• Cookies and session data (see section 7 for details)

1.3 Transaction-Related Information

• Deposit and withdrawal amounts and dates
• Gaming history and betting activity
• Bonus and promotion usage information

2 Purpose of Data Collection

57bd uses your information only for specific, legitimate, and transparent purposes. We process your data for the following reasons:

• Account Management: to complete registration, verification, and login processes
• Service Delivery: to facilitate gaming, betting, and transactions
• Security and Fraud Prevention: to detect unauthorized access and fraudulent activity
• Customer Support: to provide assistance via live chat or email
• Legal Obligations: to comply with applicable laws and regulations
• Service Improvement: to analyze and enhance the user experience
• Responsible Gaming: to identify signs of excessive gaming behavior and provide support

3 Data Disclosure and Third Parties

57bd may share information with certain third parties in limited circumstances and under strict conditions. These circumstances are:

3.1 Service Provider Partners

Minimum necessary information may be shared with payment processors (bKash, Nagad, Rocket), technology infrastructure providers, and game providers (Pragmatic Play, Spribe, JILI, PG Soft, and others) to carry out operations. These partners have data protection agreements in place that meet our privacy standards.

3.2 Legal Obligations

It may be necessary to disclose information to authorities based on a court order, government directive, or valid legal process. In such cases we will not disclose any information beyond what is legally required.

3.3 Safety Protection

Limited information may be disclosed where necessary to protect the safety of 57bd, its users, or the public.

4 Data Security Measures

57bd has implemented industry-standard technical and organizational measures to keep your information secure:

• SSL/TLS Encryption: every data transfer on the website is completed through an encrypted connection
• Data Encryption: stored sensitive information (including payment information) is kept in encrypted form
• Access Controls: only authorized personnel can access user information
• Security Testing: regular system audits and penetration testing are conducted
• Firewall and DDoS Protection: our servers are protected by multi-layered security barriers
• Staff Training: all our staff receive regular training on data protection

However, no transmission of information over the internet is entirely risk-free. While we strive to ensure the highest level of protection, an absolute guarantee of security cannot be given.

5 Data Retention Period

57bd retains your information only for as long as necessary. The following factors are considered when determining the retention period:

• All account and transaction information is retained for as long as the account remains active
• After an account is closed, certain information may be retained for a defined period to meet legal obligations
• Information may be kept for a longer period if needed for dispute resolution or fraud investigation
• Once the need has passed, we securely and permanently delete or anonymize the information

6 User Rights

You have the following rights over your personal information, and 57bd fully respects these rights:

• Right to Know: you have the right to know what information we hold about you and how we use it
• Right to Correction: if your information is inaccurate or incomplete, you can request that it be corrected
• Right to Deletion: in certain circumstances you can request that your information be deleted
• Right to Object: you can object to the processing of your information for specific purposes
• Data Portability: you have the right to receive your information in a structured and readable format
• Withdrawal of Consent: where information is processed on the basis of consent, you can withdraw that consent at any time

To exercise these rights, please contact our support team. We generally respond to your request within 30 days.

7 Cookie Policy

57bd uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help improve the functionality of our site and your experience.

7.1 Types of Cookies

• Essential Cookies: for login sessions and security — the site cannot function properly without these
• Functional Cookies: to remember your preferences and settings
• Analytics Cookies: for analyzing site usage and making improvements

7.2 Cookie Controls

Cookies can be managed through your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.

8 Minors' Privacy

57bd provides services only to individuals aged 21 and above. We do not knowingly collect any personal information from minors.

We verify age during the registration process. If we become aware that we hold information about a minor, that account will be closed immediately and all information will be permanently deleted.

9 Responsible Gaming and Data

57bd gives the highest priority to responsible gaming. By analyzing your gaming behavior, we can identify signs of excessive gaming and provide you with the necessary support. This analysis is carried out to prevent harm to you and is not disclosed to third parties.

To learn more about responsible gaming, visit our Responsible Gaming page.

10 International Data Transfers

Our technology infrastructure and game providers' servers may be located in various countries. In such cases your information may be transferred internationally. However, for any such transfer we ensure that:

• The receiving party maintains adequate data protection measures
• The transfer is protected through a data transfer agreement
• Only the minimum information necessary for service delivery is transferred

11 Changes to the Policy

57bd may update this privacy policy from time to time. For significant changes, we will notify you by email or through a notice on the platform.

Continued use of the platform after changes have been made will be considered as your agreement to the new policy. We therefore recommend reviewing this page regularly.

12 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: through the site's 24/7 live chat support
• Response Time: always available (Bangladesh Standard Time, UTC+6)

Our dedicated support team is always ready to answer any privacy-related questions you may have.